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Courses - Page 6

89 results - Page 6 of 10

Customer Service Excellence Understanding the Human Buying Psychology module
Customer Strategic Excellence

Understanding the Human Buying Psychology

This session sounds a little random, but underpins so much of how we engage with clients and prospects. This session helps you and...

Sales Human Buying Psychology module
Understanding Sales Essentials

Human Buying Psychology

Understand the buying process and what motivates people to buy. This will help you better understand how we engage with clients and...

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Sales Creating Opportunities and Prospecting module
Understanding Sales Essentials

Creating Opportunities and Prospecting

Are you keen to add new value to your clients?  To learn more about how to uncover assumptions to create opportunities? This...

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Sales Introduction and How to Credential yourself Professionally with Customers module
Understanding Sales Essentials

Introduction and How to Credential yourself Professionally with Customers

First impressions count, especially when your want to win business. How you come across to your clients for the first time can make...

Sales Cross Selling and Up Selling module
Enhancing Sales Essentials

Cross Selling and Up Selling

The objective of cross-selling can be to either increase the income derived from the client or to protect the relationship with the...

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Sales Challenger Sales Methodology module
Enhancing Sales Essentials

Challenger Sales Methodology

The Challenger sales model and methodology is built around a sales process that focuses on teaching, tailoring and taking control of...

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Sales Proving Value to your Customers module
Enhancing Sales Essentials

Proving Value to your Customers

Ever heard the phrase ‘don’t take my word for it’, how can you deliver this to your prospects and renewal clients?...

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Sales How to Identify Your Decision Makers module
Enhancing Sales Essentials

How to Identify Your Decision Makers

This session looks at methods to subtly qualify your decision maker to either genuinely be the 'sole yes person' or an influencer...

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Sales Pricing & ROI module
Enhancing Sales Essentials

Pricing & ROI

How do we demonstrate the value of our offering is better than either doing nothing, or that of our competition? This session gives...

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