Language

Communication Skills

How to Engage and Understand Others

Communication is an essential leadership skill. Learn how to build rapport, trust and tactfully manage delicate and sensitive situations with professionalism and empathy. 

Agenda: 

What do we mean by “communication”?
What does it mean to be “engaged”?
The art of understanding
Building rapport
Trust
Manage difficult situations
 

Events

Date
Jan 28, 2025
Time
2:00 PM
Date
Mar 26, 2025
Time
11:00 AM

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Duration
60 minutes
Facilitator
Simon Sparks
Quiz
No
Certificate
Yes
Recommendation
98.08%
of Users who said they'd recommend this course.
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