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Sales Effective Questioning Techniques to Understand the Customer’s Needs module
Understanding Sales Essentials

Effective Questioning Techniques to Understand the Customer’s Needs

During this session you will learn how to build a set of questions to understand your clients needs, learn how to help your clients...

Business Essentials How to Manage and Organise your Inbox module
Business Skills

How to Manage and Organise your Inbox

Do you find yourself wasting time trying to find an email within your inbox? On average a typical worker receives over 120 emails per...

Next Event:
Date
May 7, 2025
Time
5:00 PM
Microlearning AI in Office 365 module
Business Essentials - Micro

AI in Office 365

This course highlights some of the latest exciting and innovative AI developments in the suite of Office 365 packages, where to find...

Next Event:
Date
May 8, 2025
Time
9:30 AM
Sales Negotiation Techniques module
Enhancing Sales Essentials

Negotiation Techniques

Objective: This session will explore ways to help you become stronger and more effective negotiators both with your colleagues and...

Next Event:
Date
May 8, 2025
Time
11:00 AM
Mental Wellness Mental Health First Aid - Part 1 module
Protecting your Mental Wellbeing

Mental Health First Aid - Part 1

With mental wellness becoming a focused issue in a post pandemic world, this course will equip you with the knowledge to identify those...

Next Event:
Date
May 8, 2025
Time
12:30 PM
Microlearning Ask for Angela module
Business Essentials - Micro

Ask for Angela

Target Audience: Anyone working in the Hospitality sector This course addresses the Ask for Angela campaign and how it works, the...

Next Event:
Date
May 8, 2025
Time
2:00 PM
Communication Skills Effective Verbal Communication module
Communication Skills

Effective Verbal Communication

This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...

Next Event:
Date
May 8, 2025
Time
3:30 PM
Communication Skills How to Engage and Understand Others module
Communication Skills

How to Engage and Understand Others

Communication is an essential leadership skill. Learn how to build rapport, trust and tactfully manage delicate and sensitive situations...

Next Event:
Date
May 8, 2025
Time
5:00 PM
Project Management Engaging Stakeholders module
Project Management

Engaging Stakeholders

Stakeholder engagement is just one step in the process of stakeholder management. This session explores what it means to be "engaged"...

Next Event:
Date
May 9, 2025
Time
9:30 AM
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