"Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling" by Art Sobczak is a definitive guide that transforms traditional cold calling into a strategic and effective process. Published in 2010, Sobczak draws on his extensive experience in sales to provide a comprehensive framework for sales professionals to master the art of making "smart" calls and achieve success in their prospecting efforts.
How to Handle Sexual Harassment in the Workplace During the #MeToo Era is a guidebook focused on addressing the pressing issue of workplace sexual harassment in the context of the #MeToo movement. This book provides actionable advice for employers, human resources professionals, and managers on how to navigate the complexities of sexual harassment allegations, improve workplace culture, and ensure compliance with legal obligations. It highlights the increased awareness and expectations for accountability that have arisen since the #MeToo movement gained global momentum.
"How to Win Friends and Influence People" by Dale Carnegie is a classic self-help book that was first published in 1936. It remains a best-seller today because it contains timeless advice on how to improve interpersonal skills and build stronger relationships, both in personal and professional life.
The Culture Map: Breaking Through the Invisible Boundaries of Global Business by Erin Meyer is a thought-provoking book that explores the complexities of cross-cultural communication and provides a framework for understanding cultural differences in the business world. Drawing on extensive research and personal experiences, Meyer presents a practical guide to navigating the cultural nuances that shape our interactions and influence our success in a globalised marketplace.
Who: The A Method for Hiring by Geoff Smart and Randy Street provides a systematic and practical approach to hiring top talent. The authors introduce the A Method, a step-by-step process designed to help organisations make effective hiring decisions and build high-performing teams.
In Blind Spots: Why We Fail to Do What's Right and What to Do About It, Max H. Bazerman and Ann E. Tenbrunsel delve into the psychological and social mechanisms that cause individuals and organisations to act unethically despite their intentions to uphold moral standards. The book explores the gap between who people think they are and how they actually behave, focusing on the concept of "bounded ethicality"—the idea that our ability to act ethically is limited by cognitive biases and situational pressures.