This course provides a comprehensive overview of the General Data Protection Regulation (GDPR), covering its purpose, key compliance...
This course highlights how mindset influences customer interactions. Participants explore how adopting a customer-centric mindset enhances...
Corruption globally amounts to over $1 trillion a year. Learn the impact of bribery and corruption, the four key offences under th...
This session focuses on how to see things from a client’s perspective. It’s important to continually demonstrate that you...
In today's fast-paced and dynamic corporate environment, effective communication is a critical skill that can significantly impact...
We’ve all heard the term “planned with military precision” and this session will give those with no formal project...
A meeting can be highly productive, or a waste of valuable time. Gain the confidence and skills to plan and host an effective meeting,...
This session will build on the first: now we have the tools to create a solid project plan, how do we maintain "command and control"...
During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...