A meeting can be highly productive, or a waste of valuable time. Gain the confidence and skills to plan and host an effective meeting, ensuring your customer meetings are proactive and productive by discovering how to research, prepare, run and follow up meetings. By mastering these different aspects, you'll be equipped to lead productive sessions that contribute to positive outcomes and strengthen relationships with clients. This course will provide you with actionable insights and practical tools to enhance your meeting management skills and maximise the value of customer interactions.