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Communication Skills Effective Verbal Communication module
Communication Skills

Effective Verbal Communication

This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...

Next Event:
Date
Sep 19, 2024
Time
9:30 AM
Customer Service Excellence Managing and Meeting  Customers' Expectations module
Customer Operational Excellence

Managing and Meeting Customers' Expectations

Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...

Next Event:
Date
Sep 19, 2024
Time
11:00 AM
Leadership Dynamic Performance Conversations - Part 1 module
Leadership Essentials

Dynamic Performance Conversations - Part 1

The conversations you have with others play a big part on the outcome, understanding and success of a goal, task or project. This course...

Next Event:
Date
Sep 19, 2024
Time
12:30 PM
Compliance General Data Protection Regulation (GDPR) module
Compliance

General Data Protection Regulation (GDPR)

This course provides a comprehensive overview of the General Data Protection Regulation (GDPR), covering its purpose, key compliance...

Next Event:
Date
Sep 19, 2024
Time
2:00 PM
Communication Skills Managing Upwards module
Communication Skills

Managing Upwards

Gain an understanding of how to be an effective follower, able to stand up for and stand up to the leader! We cover the importance...

Next Event:
Date
Sep 19, 2024
Time
3:30 PM