The objective of cross-selling can be to either increase the income derived from the client or to protect the relationship with the...
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The Challenger sales model and methodology is built around a sales process that focuses on teaching, tailoring and taking control of...
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Ever heard the phrase ‘don’t take my word for it’, how can you deliver this to your prospects and renewal clients?...
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If only our customers could be for life! But the reality is, since the moment your prospect turned in to a paying client, their assessment...
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This session is 1 minute long. Closing is easy - just ask for the business... but the remaining 59 minutes is spent on the build up...
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Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...
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This course highlights how mindset influences customer interactions. Participants explore how adopting a customer-centric mindset enhances...
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Scope creep, over-allocated resources, a break-down in communication: these are just three of the top reasons why projects fail. This...
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Neurodiversity is a concept that recognizes and celebrates the natural variations in neurological functioning among individuals....
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