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Customer Service Excellence Importance of Mindset in Customer Relationship Management module
Customer Operational Excellence

Importance of Mindset in Customer Relationship Management

This course highlights how mindset influences customer interactions. Participants explore how adopting a customer-centric mindset enhances...

Next Event:
Date
Oct 24, 2024
Time
3:30 PM
Customer Service Excellence Dealing with Challenging Customers - Part 2 module
Customer Operational Excellence

Dealing with Challenging Customers - Part 2

Dealing with Challenging Customers - Part 2 expands on effective strategies for handling difficult interactions and resolving conflicts...

Next Event:
Date
Oct 30, 2024
Time
3:30 PM
Workplace Readiness How to Write a Successful CV and Cover Letter module
Interview Readiness Part 1

How to Write a Successful CV and Cover Letter

Join this webinar to understand how to make sure your CV stands out from the crowd. We will discuss the importance of creating a well...

Next Event:
Date
Nov 21, 2024
Time
8:00 AM
Health & Safety Workplace First Aid - Part 2 module
First Aid in the Workplace

Workplace First Aid - Part 2

This course provides comprehensive training on recognizing and treating various injuries, including eye injuries, minor and severe...

Health & Safety Workplace First Aid - Part 3 module
First Aid in the Workplace

Workplace First Aid - Part 3

This course covers the essential first aid techniques for burns and scalds, as well as responses to other emergencies. Participants...

Health & Safety Food Hygiene Safety – Level 1 - Chilling and Cooking module
Food Hygiene Safety – Level 1

Food Hygiene Safety – Level 1 - Chilling and Cooking

Welcome to the Food Safety and Hygiene Level 1 - Cooking and Chilling course. This specialised training is designed to provide you...

Health & Safety Food Hygiene Safety – Level 1 - Cross Contamination module
Food Hygiene Safety – Level 1

Food Hygiene Safety – Level 1 - Cross Contamination

This essential training focuses on understanding and preventing cross-contamination, a major cause of foodborne illnesses. The course...

Health & Safety Food Hygiene Safety - Level 1 - Cleaning module
Food Hygiene Safety – Level 1

Food Hygiene Safety - Level 1 - Cleaning

This vital training focuses on the importance of thorough cleaning and sanitizing in maintaining food safety and hygiene standards....

Health & Safety Food Hygiene Safety - Level 1 - Personal Hygiene module
Food Hygiene Safety – Level 1

Food Hygiene Safety - Level 1 - Personal Hygiene

This essential training focuses on the crucial role of personal hygiene in ensuring food safety and preventing foodborne illnesses....