The Interview Expert: How to Get the Job You Want by John Lees is a comprehensive guide to succeeding in job interviews. Lees, a career coach and author with over 20 years of experience, provides practical advice and strategies for every stage of the interview process, from preparation to follow-up.
"Excel: The Easiest Way to Master Microsoft Excel in 7 Days" authored by Leonard Webb is a comprehensive guide aimed at individuals seeking to quickly and efficiently acquire proficiency in Microsoft Excel. Webb's book is structured as a step-by-step program designed to guide readers through the essentials of Excel within a week, making it accessible to beginners and those looking to refresh their skills alike.
"The Stakeholder Strategy: Profiting from Collaborative Business Relationships" by Ann Svendsen is a comprehensive guide that emphasises the importance of building collaborative relationships with stakeholders to achieve business success. Svendsen argues that in today's complex and interconnected business environment, organisations must move beyond traditional transactional interactions and adopt a more strategic, partnership-oriented approach with their stakeholders.
In Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients into Your Best Customers, author Noah Fleming provides valuable insights into how to effectively handle challenging customer interactions. The book is divided into three sections, each focusing on a different aspect of dealing with difficult customers.
"Customer-Centric Selling" by Michael T. Bosworth and John Holland is a comprehensive guide that redefines the traditional sales approach by placing the customer at the centre of the selling process. This influential book provides sales professionals with a strategic framework designed to align with the needs, interests, and preferences of modern buyers. Bosworth and Holland emphasise the importance of understanding the customer's perspective, fostering meaningful relationships, and creating value throughout the sales journey.
Essentialism: The Disciplined Pursuit of Less by Greg McKeown is a thought-provoking book that challenges the prevailing notion that more is always better and offers a fresh perspective on how to live a more meaningful and purposeful life. McKeown introduces the concept of essentialism, which involves deliberately and consciously choosing the few vital things that truly matter and eliminating the rest.