Are you new to line management and lack the confidence about 121s or general conversations? This short session takes a look at some...
A quick refresher on the most effective questions to ask when identifying customers needs....
Do you find yourself wasting time trying to find an email within your inbox? On average a typical worker receives over 120 emails per...
This session will build on the first: now we have the tools to create a solid project plan, how do we maintain "command and control"...