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Courses - Page 7

262 results - Page 7 of 30

Office 365 Lookup Functions module
Excel

Lookup Functions

Every Excel user knows that VLOOKUP is a tricky function to manage, but there are alternatives few people are aware of. This session...

Next Event:
Date
Dec 10, 2024
Time
6:30 PM
Leadership Managing Under Performance module
Performance Management

Managing Under Performance

When employees underperform, a business can't operate at its full capabilities. A business can't sustain itself if the employees...

Next Event:
Date
Dec 11, 2024
Time
11:00 AM
Leadership Dealing with and Managing Change module
Leadership Essentials

Dealing with and Managing Change

Change is unavoidable, it is constant and necessary, but some people find it hard to deal with and even harder to manage. This session...

Next Event:
Date
Dec 11, 2024
Time
2:00 PM
Leadership Creating High Impact High Performance Teams - Part 1 module
Leadership Essentials

Creating High Impact High Performance Teams - Part 1

Creating a high performing team sets an organisation up for success. Learn how to create this team and how to communicate with each...

Next Event:
Date
Dec 11, 2024
Time
3:30 PM
Customer Service Excellence How to Build Rapport and Trust in Relationships module
Customer Delivery Excellence

How to Build Rapport and Trust in Relationships

Trust is a foundation of everything we do. But, how do we build that trust among the teams, between the clients and people surrounding...

Next Event:
Date
Dec 11, 2024
Time
6:30 PM
Customer Service Excellence Putting Yourself in the Customer's Shoes module
Customer Delivery Excellence

Putting Yourself in the Customer's Shoes

This session focuses on how to see things from a client’s perspective. It’s important to continually demonstrate that you...

Next Event:
Date
Dec 12, 2024
Time
8:00 AM
Communication Skills Assertiveness module
Communication Skills

Assertiveness

We all want to be able to get our point across in a professional way, especially during more challenging conversations or situations....

Next Event:
Date
Dec 12, 2024
Time
11:00 AM
Mental Wellness An Introduction to Mindfulness module
Protecting your Mental Wellbeing

An Introduction to Mindfulness

Mindfulness is the human ability to be fully present and in the moment. way to slow down your racing mind and help you let go of negative...

Next Event:
Date
Dec 12, 2024
Time
12:30 PM
Customer Service Excellence Managing and Meeting  Customers' Expectations module
Customer Operational Excellence

Managing and Meeting Customers' Expectations

Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...

Next Event:
Date
Dec 12, 2024
Time
2:00 PM
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