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Programmes

Courses - Page 5

262 results - Page 5 of 30

Workplace Readiness Managing Conflict within the Workplace to a Positive Conclusion module
Communication in the Workplace

Managing Conflict within the Workplace to a Positive Conclusion

Conflict is an inevitable part of any workplace, but when managed effectively, it can lead to innovation, stronger relationships, and...

Communication Skills Effective Verbal Communication module
Communication Skills

Effective Verbal Communication

This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...

Next Event:
Date
Dec 4, 2024
Time
11:00 AM
Business Essentials ESG - An introduction to Understanding Climate Change module
ESG - Environmental, Social and Governance

ESG - An introduction to Understanding Climate Change

Embark on a journey of environmental awareness with our "Understanding Climate Change". An introduction to the basics of this interesting...

Next Event:
Date
Dec 4, 2024
Time
12:30 PM
Customer Service Excellence Delivering Customer Service Excellence module
Customer Operational Excellence

Delivering Customer Service Excellence

How do we put the needs and requirements of a client first, ahead of anything and everything else? Helping you deliver excellence to...

Next Event:
Date
Dec 4, 2024
Time
2:00 PM
Compliance Cyber Security Essentials module
Compliance

Cyber Security Essentials

Discover current global trends in cyber-attacks and how to recognise them, learn of their potential impact and simple measures to put...

Next Event:
Date
Dec 4, 2024
Time
3:30 PM
Customer Service Excellence Adapting your Customer Service Skills to a Remote Environment module
Customer Operational Excellence

Adapting your Customer Service Skills to a Remote Environment

During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...

Compliance Preventing Bribery and Corruption module
Compliance

Preventing Bribery and Corruption

Corruption globally amounts to over $1 trillion a year. Learn the impact of bribery and corruption, the four key offences under th...

Next Event:
Date
Dec 5, 2024
Time
3:30 PM
Mental Wellness Sleep and Relaxation module
Protecting your Mental Wellbeing

Sleep and Relaxation

You need to relax more: if it were as easy as that none of us would be stressed! Understand why a lack of sleep and relaxation is so...

Next Event:
Date
Dec 5, 2024
Time
6:30 PM
Microlearning AI in Office 365 module
Business Essentials - Micro

AI in Office 365

This course highlights some of the latest exciting and innovative AI developments in the suite of Office 365 packages, where to find...

Next Event:
Date
Dec 6, 2024
Time
11:00 AM
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