This course provides a comprehensive overview of the General Data Protection Regulation (GDPR), covering its purpose, key compliance...
This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...
Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on...
In a 2020 study, 67% of managers felt that their organisation did not provide any or enough mental health support: how can we create...
Dealing with Challenging Customers - Part 2 expands on effective strategies for handling difficult interactions and resolving conflicts...
Unconscious bias occurs when an individual is unaware of a prejudice. Join this 60-minute webinar to discover how unconscious bias...
This webinar sheds light on common cognitive distortions and biased thought patterns that can hinder clear thinking and decision-making....
Tips for Microsoft Excel including how to apply layout changes, how to set and clear a print area and visualising data using a heat...
This session sounds a little random, but underpins so much of how we engage with clients and prospects. This session helps you and...