The Squiggly Career by Helen Tupper and Sarah Ellis is a thought-provoking and insightful guide that challenges traditional notions of career paths and encourages readers to embrace a more dynamic and flexible approach to work in our rapidly changing world. The book presents a refreshing perspective on careers, urging individuals to navigate their professional lives with agility, curiosity, and resilience.
Customer Service Training 101: Quick and Easy Techniques That Get Great Results by Renee Evenson is a comprehensive guide that equips readers with practical techniques to enhance their customer service skills and deliver exceptional experiences. The book offers actionable strategies, tips, and insights for individuals and teams seeking to improve their customer service performance.
Unsubscribe: How to Kill Email Anxiety, Avoid Distractions, and Get Real Work Done is a book by Jocelyn K. Glei that offers practical strategies for managing email overload and regaining control over your workday. The book is based on the premise that email has become a major source of distraction and anxiety for many people, and that it is possible to reclaim your time and focus by adopting a more intentional and mindful approach to email.
The First-Time Manager by Loren B. Belker, Jim McCormick, and Gary S. Topchik is a comprehensive guide specifically designed for individuals transitioning into their first leadership role. Packed with practical advice, real-world examples, and actionable strategies, this book equips new managers with the essential skills and knowledge needed to succeed in their managerial journey.
Thriving as a Remote Customer Service Representative by Ash Layna is a comprehensive guide that equips individuals with the necessary skills and strategies to excel in the field of remote customer service. With the rise of remote work opportunities, the book serves as a valuable resource for those seeking to adapt to the evolving nature of customer service roles in the digital age.
"The Power of Now" by Eckhart Tolle is a transformative book that teaches readers how to live in the present moment and let go of past regrets and future anxieties. The book is based on Tolle's own spiritual awakening and his teachings on mindfulness and meditation.