Dealing with Challenging Customers - Part 2 expands on effective strategies for handling difficult interactions and resolving conflicts...
For a new manager, the stresses and responsibilities can seem overwhelming. How can you balance the need for oversight, without stifling...
Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...
To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating...
This module will give you a clear understanding of what information you need to gather, the tools and structure to write a concise,...
At any time across the world people are experiencing symptoms of Mental Health. Mental Health & Me is all about helping you to understand...
Auditing tools allow users to problem solve formulas and ensure accuracy and error handling is an essential skill for anyone performing...
This one-hour session is an essential for any Excel user that has never had formal training or is a bit rusty! In it we cover some...
Coaching a team of people is an art form. This course will provide you with hints, tips and tricks to allow your people to think for...