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Courses - Page 14

249 results - Page 14 of 28

Customer Service Excellence Managing and Meeting  Customers' Expectations module
Customer Operational Excellence

Managing and Meeting Customers' Expectations

Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...

Next Event:
Date
Oct 31, 2024
Time
9:30 AM
Communication Skills Developing Your Personal Brand module
Communication Skills

Developing Your Personal Brand

Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...

Next Event:
Date
Oct 31, 2024
Time
11:00 AM
Customer Service Excellence Understanding Style Awareness and Managing Personalities module
Customer Delivery Excellence

Understanding Style Awareness and Managing Personalities

To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating...

Next Event:
Date
Oct 31, 2024
Time
3:30 PM
Project Management Building a Solid Business Case module
Project Management

Building a Solid Business Case

This module will give you a clear understanding of what information you need to gather, the tools and structure to write a concise,...

Next Event:
Date
Nov 1, 2024
Time
9:30 AM
Mental Wellness Mental Health and Me module
Protecting your Mental Wellbeing

Mental Health and Me

At any time across the world people are experiencing symptoms of Mental Health. Mental Health & Me is all about helping you to understand...

Next Event:
Date
Nov 1, 2024
Time
12:30 PM
Office 365 Auditing, Error handling and Protection module
Excel

Auditing, Error handling and Protection

Auditing tools allow users to problem solve formulas and ensure accuracy and error handling is an essential skill for anyone performing...

Next Event:
Date
Nov 4, 2024
Time
9:30 AM
Office 365 Formulas Refresher module
Excel

Formulas Refresher

This one-hour session is an essential for any Excel user that has never had formal training or is a bit rusty! In it we cover some...

Next Event:
Date
Nov 4, 2024
Time
11:00 AM
Leadership Coaching Your People - Part 2 module
Leadership Essentials

Coaching Your People - Part 2

Coaching a team of people is an art form. This course will provide you with hints, tips and tricks to allow your people to think for...

Next Event:
Date
Nov 4, 2024
Time
12:30 PM
Leadership Dynamic Performance Conversations - Part 1 module
Leadership Essentials

Dynamic Performance Conversations - Part 1

The conversations you have with others play a big part on the outcome, understanding and success of a goal, task or project. This course...

Next Event:
Date
Nov 4, 2024
Time
2:00 PM
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