Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...
Customer Complaint Handling - Part 2 provides advanced strategies for effectively managing and resolving customer issues. Building...
Receiving feedback can be a gift, it can help us grow and develop, ensuring we reach our full potential. Actionable feedback can help...
Have you ever doubted your abilities or felt like a fraud, like you don't belong where you are? - If you answer yes, join this...
Auditing tools allow users to problem solve formulas and ensure accuracy and error handling is an essential skill for anyone performing...
Are you new to line management and lack the confidence about 121s or general conversations? This short session takes a look at some...
A quick refresher on the most effective questions to ask when identifying customers needs....
Tricks and tips for Microsoft Excel 365 including using subtotal instead of sum, identifying duplicates and how to create a drop-down...
This 20 minute chair yoga session at your desk will help to prevent and rid you of any aches and pains caused by too much sitting....