The Emotional Intelligence Quick Book by Travis Bradberry and Jean Greaves is a concise guide designed to help individuals understand and develop their emotional intelligence (EQ) skills. Drawing from their expertise in the field, Bradberry and Greaves provide practical strategies and actionable advice to enhance emotional intelligence in personal and professional settings. This summary explores the key ideas presented in the book, highlighting its value as a resource for those seeking to improve their EQ.
"High-Profit Prospecting: Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Results" by Mark Hunter is a compelling guide that delves into the art and science of prospecting to enhance sales performance and drive profitability. Published in 2016, Hunter, known as "The Sales Hunter," leverages his extensive experience in sales to provide actionable insights and strategies for sales professionals seeking to optimise their prospecting efforts.
International Workplace Sexual Harassment Laws and Developments for the Multinational Employer by Ellen Pinkos Cobb provides a comprehensive analysis of the evolving legal landscape surrounding workplace sexual harassment across different countries. The book is aimed at multinational employers and offers practical guidance for navigating the varying laws and cultural nuances related to workplace harassment. It delves into global trends, providing a valuable resource for employers, HR professionals, legal teams, and policymakers.
"Awaken the Giant Within" by Tony Robbins is a self-help book that provides practical guidance for personal growth and transformation. The author is a well-known motivational speaker and self-help guru, and this book draws on his years of experience working with clients and studying the science of human behaviour.
Rosalie Maggio’s The Art of Talking to Anyone is a practical guide to mastering verbal communication in both personal and professional settings. The book provides strategies for starting, maintaining, and ending conversations with confidence, making meaningful connections, and handling difficult situations with ease. It is particularly useful for those who want to improve their social skills, enhance their professional relationships, or feel more comfortable engaging with new people.
In Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients into Your Best Customers, author Noah Fleming provides valuable insights into how to effectively handle challenging customer interactions. The book is divided into three sections, each focusing on a different aspect of dealing with difficult customers.