This session explores the importance of understanding the clients needs and how to use this information to deliver value and credibility...
Stress is only a "bad" thing when it becomes disproportionate and misplaced. Understand the types of stress we experience,...
Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...
Explore how to become a confident individual and how this aids in the long-term success of your career. Tips and ideas to help you...
Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...
Join this course to gain an overview of recent global Sexual Harassment legislation, with a focus on the latest UK-specific updates....
A quick refresher on the most effective questions to ask when identifying customers needs....
Are you new to line management and lack the confidence about 121s or general conversations? This short session takes a look at some...
An introduction to Diversity and Inclusion outlining the nine protected characteristics and the importance of D&I within the workplace....