Language

Programmes

Courses - Page 2

31 results - Page 2 of 4

Customer Service Excellence Importance of Mindset in Customer Relationship Management module
Customer Operational Excellence

Importance of Mindset in Customer Relationship Management

This course highlights how mindset influences customer interactions. Participants explore how adopting a customer-centric mindset enhances...

Mental Wellness Understanding Imposter Syndrome module
Protecting your Mental Wellbeing

Understanding Imposter Syndrome

Have you ever doubted your abilities or felt like a fraud, like you don't belong where you are? - If you answer yes, join this...

Next Event:
Date
Feb 7, 2025
Time
11:00 AM
Mental Wellness Understanding and Overcoming Stress, Fear and Anxiety module
Stress Management

Understanding and Overcoming Stress, Fear and Anxiety

Stress is only a "bad" thing when it becomes disproportionate and misplaced. Understand the types of stress we experience,...

Next Event:
Date
Feb 12, 2025
Time
3:30 PM
Microlearning Unravelling Crooked Thinking in Everyday Life module
Mental Wellness - Micro

Unravelling Crooked Thinking in Everyday Life

This webinar sheds light on common cognitive distortions and biased thought patterns that can hinder clear thinking and decision-making....

Next Event:
Date
Feb 18, 2025
Time
10:00 AM
Customer Service Excellence How to Build Rapport and Trust in Relationships module
Customer Delivery Excellence

How to Build Rapport and Trust in Relationships

Trust is a foundation of everything we do. But, how do we build that trust among the teams, between the clients and people surrounding...

Next Event:
Date
Feb 18, 2025
Time
11:00 AM
Mental Wellness Managing Low Self-Esteem & Confidence - Building Inner Strength module
Protecting your Mental Wellbeing

Managing Low Self-Esteem & Confidence - Building Inner Strength

Low confidence and self-esteem can significantly impact one's personal and professional life. This webinar is a compassionate exploration...

Mental Wellness Establishing a Healthy Work Life Balance module
Protecting your Mental Wellbeing

Establishing a Healthy Work Life Balance

The pressure of an increasingly demanding work culture is a big challenge to society’s mental health. Trying to achieve a healthy...

Next Event:
Date
Feb 24, 2025
Time
11:00 AM
Microlearning Guided Meditation - Meditation I can't Meditate! module
Mental Wellness - Micro

Guided Meditation - Meditation I can't Meditate!

For lots of people taking time out for themselves and practising mindfulness or meditation is easy, for others not so much, it can...

Next Event:
Date
Feb 25, 2025
Time
4:00 PM
Mental Wellness Sleep and Relaxation module
Protecting your Mental Wellbeing

Sleep and Relaxation

You need to relax more: if it were as easy as that none of us would be stressed! Understand why a lack of sleep and relaxation is so...

Next Event:
Date
Feb 26, 2025
Time
3:30 PM