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Communication Skills How to Communicate Effectively through Email module
Communication Skills

How to Communicate Effectively through Email

Effective communication is an essential component of human relationships. We spend so much time communicating via email, so this...

Next Event:
Date
Apr 16, 2025
Time
9:30 AM
Communication Skills Creating a Good First Impression module
Communication Skills

Creating a Good First Impression

How do we make sure we get off on the right foot with each new interaction? Explore ways to build a strong relationship from the first...

Next Event:
Date
Apr 16, 2025
Time
5:00 PM
Communication Skills The Gift of Receiving Feedback module
Communication Skills

The Gift of Receiving Feedback

Receiving feedback can be a gift, it can help us grow and develop, ensuring we reach our full potential. Actionable feedback can help...

Next Event:
Date
Apr 17, 2025
Time
12:30 PM
Customer Service Excellence Delivering Customer Service Excellence module
Customer Operational Excellence

Delivering Customer Service Excellence

How do we put the needs and requirements of a client first, ahead of anything and everything else? Helping you deliver excellence to...

Next Event:
Date
Apr 17, 2025
Time
3:30 PM
Customer Service Excellence Delivering a Superior After-Sales Experience module
Customer Strategic Excellence

Delivering a Superior After-Sales Experience

One of the best ways to define superior customer service is to understand that you must go above and beyond your customer expectations...

Next Event:
Date
Apr 22, 2025
Time
11:00 AM
Compliance General Data Protection Regulation (GDPR) module
Compliance

General Data Protection Regulation (GDPR)

Target Audience: Any level This course provides a comprehensive overview of the General Data Protection Regulation (GDPR), covering...

Next Event:
Date
Apr 22, 2025
Time
12:30 PM
Customer Service Excellence Adapting your Customer Service Skills to a Remote Environment module
Customer Operational Excellence

Adapting your Customer Service Skills to a Remote Environment

During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...

Microlearning Privacy and Electronic Communications Regulations (PECR) module
Compliance - Micro

Privacy and Electronic Communications Regulations (PECR)

An overview of the requirements and impact of Privacy and Electronic Communications Regulations (PECR)...

Next Event:
Date
Apr 23, 2025
Time
3:30 PM
Communication Skills Train the Trainer module
Communication Skills

Train the Trainer

Are you ever asked to deliver a training session to employees, your peers or stakeholders despite not having any training delivery...

Next Event:
Date
Apr 24, 2025
Time
2:00 PM