Effective communication is an essential component of human relationships. We spend so much time communicating via email, so this...
How do we make sure we get off on the right foot with each new interaction? Explore ways to build a strong relationship from the first...
Receiving feedback can be a gift, it can help us grow and develop, ensuring we reach our full potential. Actionable feedback can help...
How do we put the needs and requirements of a client first, ahead of anything and everything else? Helping you deliver excellence to...
One of the best ways to define superior customer service is to understand that you must go above and beyond your customer expectations...
Target Audience: Any level This course provides a comprehensive overview of the General Data Protection Regulation (GDPR), covering...
During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...
An overview of the requirements and impact of Privacy and Electronic Communications Regulations (PECR)...
Are you ever asked to deliver a training session to employees, your peers or stakeholders despite not having any training delivery...