Language

Programmes

Courses - Page 2

62 results - Page 2 of 7

Customer Service Excellence Effective Customer Meetings module
Customer Delivery Excellence

Effective Customer Meetings

A meeting can be highly productive, or a waste of valuable time. Gain the confidence and skills to plan and host an effective meeting,...

Next Event:
Date
Jan 20, 2025
Time
2:00 PM
Customer Service Excellence Influencing Skills module
Customer Delivery Excellence

Influencing Skills

What are influencing skills and why are they so important? In this session, we will explore some of the misconceptions, the factors...

Next Event:
Date
Jan 20, 2025
Time
5:00 PM
Compliance Cyber Security Essentials module
Compliance

Cyber Security Essentials

Discover current global trends in cyber-attacks and how to recognise them, learn of their potential impact and simple measures to put...

Next Event:
Date
Jan 21, 2025
Time
9:30 AM
Business Essentials Self-Confidence and Motivation module
Business Skills

Self-Confidence and Motivation

Explore how to become a confident individual and how this aids in the long-term success of your career. Tips and ideas to help you...

Next Event:
Date
Jan 21, 2025
Time
2:00 PM
Compliance Preventing Bribery and Corruption module
Compliance

Preventing Bribery and Corruption

Corruption globally amounts to over $1 trillion a year. Learn the impact of bribery and corruption, the four key offences under th...

Next Event:
Date
Jan 22, 2025
Time
3:30 PM
Communication Skills Developing Your Personal Brand module
Communication Skills

Developing Your Personal Brand

Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...

Next Event:
Date
Jan 22, 2025
Time
5:00 PM
Communication Skills Effective and Active Listening module
Communication Skills

Effective and Active Listening

Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on...

Next Event:
Date
Jan 23, 2025
Time
8:00 AM
Customer Service Excellence Understanding Style Awareness - Part 2 module
Customer Delivery Excellence

Understanding Style Awareness - Part 2

This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...

Next Event:
Date
Jan 23, 2025
Time
12:30 PM
Business Essentials How to Manage and Organise your Inbox module
Business Skills

How to Manage and Organise your Inbox

Do you find yourself wasting time trying to find an email within your inbox? On average a typical worker receives over 120 emails per...

Next Event:
Date
Jan 24, 2025
Time
9:30 AM