The GDPR Handbook: A Guide to Implementing the EU General Data Protection Regulation" by Ardi Kolah provides a comprehensive guide for organisations to navigate and implement the European Union's General Data Protection Regulation (GDPR). The book is aimed at both legal and non-legal professionals who are responsible for data protection compliance within their organisations.
Kristin Neff’s Self-Compassion: The Proven Power of Being Kind to Yourself is a transformative book that challenges the traditional emphasis on self-esteem and instead advocates for self-compassion as a more effective path to emotional resilience and well-being. Neff, a pioneering researcher on self-compassion, argues that treating ourselves with kindness—especially during times of failure or difficulty—leads to greater happiness, motivation, and inner strength. The book blends scientific research, personal anecdotes, and practical exercises to help readers cultivate self-compassion in their daily lives.
Fearless Interviewing by Marky Stein is a practical, empowering guide that helps job seekers build confidence and master the art of interviews. Drawing on Stein's expertise as a career coach and human resources professional, the book provides actionable strategies for overcoming anxiety, showcasing strengths, and effectively communicating with potential employers.
"Leading the Customer Experience" by Sarah Cook is a comprehensive guide for organisations aiming to deliver exceptional customer service and create long-lasting customer loyalty. Cook emphasises that in today’s highly competitive market, providing an outstanding customer experience (CX) is not just a differentiator but a necessity for businesses to thrive.
Email: A Write It Well Guide by Janis Fisher Chan is a comprehensive resource that aims to improve readers' email writing skills. The book provides practical guidance, strategies, and examples to help individuals write clear, concise, and professional emails in various contexts.
"Zero to One: Notes on Startups, or How to Build the Future" is a book by entrepreneur and investor Peter Thiel, in which he outlines his perspective on what it takes to create a successful startup. Thiel argues that the most valuable businesses are those that create something truly new - going from "zero to one" - rather than simply improving on what already exists.