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Courses - Page 4

63 results - Page 4 of 7

Customer Service Excellence Effective Customer Meetings module
Customer Delivery Excellence

Effective Customer Meetings

A meeting can be highly productive, or a waste of valuable time. Gain the confidence and skills to plan and host an effective meeting,...

Next Event:
Date
Dec 3, 2024
Time
2:00 PM
Customer Service Excellence Delivering Customer Service Excellence module
Customer Operational Excellence

Delivering Customer Service Excellence

How do we put the needs and requirements of a client first, ahead of anything and everything else? Helping you deliver excellence to...

Next Event:
Date
Dec 4, 2024
Time
2:00 PM
Compliance Cyber Security Essentials module
Compliance

Cyber Security Essentials

Discover current global trends in cyber-attacks and how to recognise them, learn of their potential impact and simple measures to put...

Next Event:
Date
Dec 4, 2024
Time
3:30 PM
Customer Service Excellence Adapting your Customer Service Skills to a Remote Environment module
Customer Operational Excellence

Adapting your Customer Service Skills to a Remote Environment

During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...

Compliance Preventing Bribery and Corruption module
Compliance

Preventing Bribery and Corruption

Corruption globally amounts to over $1 trillion a year. Learn the impact of bribery and corruption, the four key offences under th...

Next Event:
Date
Dec 5, 2024
Time
3:30 PM
Microlearning AI in Office 365 module
Business Essentials - Micro

AI in Office 365

This course highlights some of the latest exciting and innovative AI developments in the suite of Office 365 packages, where to find...

Next Event:
Date
Dec 6, 2024
Time
11:00 AM
Compliance Sexual Harassment module
Compliance

Sexual Harassment

Join this course to gain an overview of recent global Sexual Harassment legislation, with a focus on the latest UK-specific updates....

Next Event:
Date
Dec 6, 2024
Time
2:00 PM
Customer Service Excellence Delivering an Exceptional Customer Service for Internal Stakeholders module
Customer Operational Excellence

Delivering an Exceptional Customer Service for Internal Stakeholders

Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...

Customer Service Excellence How to Build Rapport and Trust in Relationships module
Customer Delivery Excellence

How to Build Rapport and Trust in Relationships

Trust is a foundation of everything we do. But, how do we build that trust among the teams, between the clients and people surrounding...

Next Event:
Date
Dec 11, 2024
Time
6:30 PM