"High-Profit Prospecting: Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Results" by Mark Hunter is a compelling guide that delves into the art and science of prospecting to enhance sales performance and drive profitability. Published in 2016, Hunter, known as "The Sales Hunter," leverages his extensive experience in sales to provide actionable insights and strategies for sales professionals seeking to optimise their prospecting efforts.
"Succession: Mastering the Make-or-Break Process of Leadership Transition" by Noel M. Tichy is a significant book that tackles the crucial and often complex process of leadership succession in organisations. Published in 1997, this book offers enduring insights, strategies, and practical guidance for businesses seeking to navigate leadership transitions successfully.
Sleep Smarter: 21 Essential Strategies to Sleep Your Way to a Better Body, Better Health, and Bigger Success by Shawn Stevenson is a comprehensive guide that explores the importance of quality sleep and provides actionable strategies to improve sleep habits. Stevenson, a health expert, combines scientific research with practical advice to help readers optimise their sleep and reap the benefits it offers
The Effortless Experience: Conquering the New Battleground for Customer Loyalty by Matthew Dixon, Nick Toman, and Rick DeLisi is a book based on extensive research on customer service interactions, revealing the key factors that drive customer loyalty. The authors argue that providing low-effort experiences is critical for creating loyal customers. They provide practical strategies and tactics for creating a seamless and effortless customer experience.
Email: A Write It Well Guide by Janis Fisher Chan is a comprehensive resource that aims to improve readers' email writing skills. The book provides practical guidance, strategies, and examples to help individuals write clear, concise, and professional emails in various contexts.
"The Leader as a Mensch: Become the Kind of Person Others Want to Follow" is a compelling book written by Bruna Martinuzzi that delves into the concept of leadership with a focus on integrity, authenticity, and compassion. The term "mensch" is a Yiddish word that loosely translates to a person of integrity and honour, and Martinuzzi explores how embodying these qualities can transform one into an effective and respected leader.