The Feedback Imperative: How to Give Everyday Feedback to Speed Up Your Team's Success by Anna Carroll is a comprehensive guide that explores the importance of providing regular and effective feedback in the workplace. Carroll, an experienced leadership coach and consultant, offers practical strategies and insights to help managers and team leaders enhance their feedback skills and create a culture of continuous improvement.
"The Diversity Bonus: How Great Teams Pay Off in the Knowledge Economy" by Scott E. Page explores the profound impact that diversity can have on team performance, particularly in complex problem-solving and innovation. Drawing on a combination of rigorous research, mathematical models, and practical examples, Page argues that diverse teams are more likely to outperform homogeneous ones, especially in knowledge-intensive environments.
“Bribery Law and Practice” is a comprehensive guide to the laws and practices related to bribery in the UK. The book is authored by Monty Raphael QC, a leading criminal defence barrister with extensive experience in representing clients in high-profile corruption cases. The book is designed to be a practical guide for lawyers, businesses, and individuals dealing with bribery and corruption issues.
The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces They Want, the Tools They Need, and a Culture They Can Celebrate by Jacob Morgan is a compelling book that explores the importance of the employee experience in attracting and retaining top talent. Morgan, a renowned futurist and workplace expert, presents a comprehensive framework and practical strategies for organisations to create a compelling employee experience that fosters engagement, productivity, and loyalty.
Delegate: Learn How to Let Go with Confidence and Get More Done by Kate Keenan is a practical guide that offers insights and strategies for effective delegation. Recognising that many individuals struggle to delegate tasks due to a fear of losing control or a lack of trust in others, Keenan provides step-by-step advice to overcome these barriers and leverage delegation as a tool for increased productivity and personal growth.
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong by Janelle Barlow and Claus Moller is an insightful book that challenges the traditional view of customer complaints and presents a new perspective on how organisations can leverage complaints to build customer loyalty. The authors argue that complaints should be seen as valuable feedback and opportunities for improvement rather than as negative incidents to be avoided or ignored.