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Courses - Page 10

299 results - Page 10 of 34

Customer Service Excellence How to Build Rapport and Trust in Relationships module
Customer Delivery Excellence

How to Build Rapport and Trust in Relationships

Trust is a foundation of everything we do. But, how do we build that trust among the teams, between the clients and people surrounding...

Next Event:
Date
Dec 11, 2024
Time
6:30 PM
Customer Service Excellence Putting Yourself in the Customer's Shoes module
Customer Delivery Excellence

Putting Yourself in the Customer's Shoes

This session focuses on how to see things from a client’s perspective. It’s important to continually demonstrate that you...

Next Event:
Date
Dec 12, 2024
Time
8:00 AM
Communication Skills Assertiveness module
Communication Skills

Assertiveness

We all want to be able to get our point across in a professional way, especially during more challenging conversations or situations....

Next Event:
Date
Dec 12, 2024
Time
11:00 AM
Mental Wellness An Introduction to Mindfulness module
Protecting your Mental Wellbeing

An Introduction to Mindfulness

Mindfulness is the human ability to be fully present and in the moment. way to slow down your racing mind and help you let go of negative...

Next Event:
Date
Dec 12, 2024
Time
12:30 PM
Customer Service Excellence Managing and Meeting  Customers' Expectations module
Customer Operational Excellence

Managing and Meeting Customers' Expectations

Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...

Next Event:
Date
Dec 12, 2024
Time
2:00 PM
Project Management Project Management for Non-Project Managers module
Project Management

Project Management for Non-Project Managers

We’ve all heard the term “planned with military precision” and this session will give those with no formal project...

Next Event:
Date
Dec 12, 2024
Time
6:30 PM
Mental Wellness Change your Mindset and Achieve your Goals module
Protecting your Mental Wellbeing

Change your Mindset and Achieve your Goals

Do you have a mindset for success? Whether these goals are for business, home, family, or self-improvement, setting your mindset for...

Next Event:
Date
Dec 16, 2024
Time
8:00 AM
Office 365 Filters (Sorting, Including Advanced Filters) module
Excel

Filters (Sorting, Including Advanced Filters)

This one-hour session explores fundamental Excel skills that every user should benefit from including Sorting on multiple fields, Changing...

Next Event:
Date
Dec 16, 2024
Time
9:30 AM
Office 365 Create a PowerPoint Presentation from Next to Nothing module
PowerPoint

Create a PowerPoint Presentation from Next to Nothing

Microsoft 365 now includes some amazing features, and in this one-hour session we discover how a plain text file can become a fabulous...

Next Event:
Date
Dec 16, 2024
Time
11:00 AM
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