With so much choice on marketing your business, from social media to fliers; print advertising to radio – how do we pick the right...
During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...
In this programme we introduce four types of mentoring and cover the essential value they bring to the direct report, the organisation...
What are influencing skills and why are they so important? In this session, we will explore some of the misconceptions, the factors...
Projects are only deemed a complete success if they are delivered on budget, so project managers must ensure that costs do not spiral....
Target audience: Anyone needing to have additional budget approved. This course will demonstrate how to present a business case...
Target Audience: Any level This course explores the legal frameworks and ethical principles governing conflicts of interest in various...
Creating a high performing team sets an organisation up for success. Learn how to create this team and how to communicate with each...
Dealing with Challenging Customers - Part 2 expands on effective strategies for handling difficult interactions and resolving conflicts...
