"The Speed of Trust: The One Thing That Changes Everything" by Stephen M.R. Covey is a transformative book that explores the profound impact trust has on personal and organisational success. Drawing from the principles of his father's renowned work, "The 7 Habits of Highly Effective People," Covey delves into the concept of trust and provides a comprehensive framework for understanding, building, and repairing it.
Bribery and corruption are major problems in the world today, and they pose significant risks to individuals, companies, and governments alike. Bribery and Corruption: Navigating the Global Risks, written by Brian P. Loughman, is a comprehensive guide to understanding and managing these risks.
Mentoring 101: What Every Leader Needs to Know by John C. Maxwell is a practical guide that explores the art and science of mentoring. John Maxwell, a renowned leadership expert and author, draws from his extensive experience to provide valuable insights and actionable strategies for effective mentoring.
The Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business by Alan Pennington is a comprehensive guide to understanding, designing, and improving the customer experience. The book describes the importance of putting yourself in the customer's shoes and understanding their needs and preferences in order to create a positive customer experience that fosters loyalty and repeat business.
Tom Kendrick's "Identifying and Managing Project Risk" is a comprehensive guide aimed at equipping project managers with the tools and techniques necessary to navigate and mitigate risks effectively throughout the project lifecycle. The book is structured to provide a systematic approach to risk management, ensuring that project managers can identify potential pitfalls early and take proactive measures to avoid or minimise their impact.
"Insight Selling: Surprising Research on What Sales Winners Do Differently" by Mike Schultz and John E. Doerr is a definitive guide that delves into the strategies and practices that set successful sales professionals apart. Published in 2014, the book is based on extensive research conducted by RAIN Group, a sales training and performance improvement company founded by Schultz and Doerr. Through their findings, the authors explore the concept of insight selling and provide actionable insights to help salespeople elevate their approach and achieve greater success in a competitive sales landscape.