"Data Analysis in Microsoft Excel" by Maxwell Angelou is a comprehensive guide that aims to equip readers with the necessary skills to perform data analysis using Microsoft Excel. Angelou's book is tailored for both beginners and intermediate users, providing a structured approach to mastering data analysis techniques within the versatile Excel environment.
"The Power of Now" by Eckhart Tolle is a transformative book that teaches readers how to live in the present moment and let go of past regrets and future anxieties. The book is based on Tolle's own spiritual awakening and his teachings on mindfulness and meditation.
"On Grief and Grieving: Finding the Meaning of Grief Through the Five Stages of Loss" by Elisabeth Kübler-Ross and David Kessler is a seminal work that explores the complex and multifaceted experience of grief. Drawing on their extensive experience working with terminally ill patients and their families, Kübler-Ross and Kessler outline a framework for understanding the emotional journey of grief through the lens of five stages: denial, anger, bargaining, depression, and acceptance.
"Leading the Customer Experience" by Sarah Cook is a comprehensive guide for organisations aiming to deliver exceptional customer service and create long-lasting customer loyalty. Cook emphasises that in today’s highly competitive market, providing an outstanding customer experience (CX) is not just a differentiator but a necessity for businesses to thrive.
How to Handle Sexual Harassment in the Workplace During the #MeToo Era is a guidebook focused on addressing the pressing issue of workplace sexual harassment in the context of the #MeToo movement. This book provides actionable advice for employers, human resources professionals, and managers on how to navigate the complexities of sexual harassment allegations, improve workplace culture, and ensure compliance with legal obligations. It highlights the increased awareness and expectations for accountability that have arisen since the #MeToo movement gained global momentum.
"The Loudest Duck: Moving Beyond Diversity while Embracing Differences to Achieve Success at Work" by Laura A. Liswood provides a compelling examination of workplace diversity and inclusion, offering practical advice for leveraging differences to achieve organisational success. Liswood, an expert on leadership and diversity, uses parables, real-world examples, and insightful analysis to illustrate the complexities and benefits of creating inclusive workplaces.