Language

Programmes

Courses - Page 16

261 results - Page 16 of 29

Customer Service Excellence Customer Complaint Resolution module
Customer Strategic Excellence

Customer Complaint Resolution

Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...

Next Event:
Date
Dec 18, 2024
Time
12:30 PM
Customer Service Excellence Dealing with Challenging Customers module
Customer Operational Excellence

Dealing with Challenging Customers

During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...

Next Event:
Date
Dec 20, 2024
Time
9:30 AM
Business Essentials Learn to Manage Time Effectively module
Business Skills

Learn to Manage Time Effectively

There are 168 hours in a week, so what are you going to do with them? This session will help you understand how to better manage your...

Next Event:
Date
Jan 3, 2025
Time
11:00 AM
Microlearning PowerPoint Micro Learning module
Office 365 - Micro

PowerPoint Micro Learning

In this short 20-minute Micro Learning session we will look at some of the most useful Tips and Tricks for Microsoft PowerPoint 365 including:...

Next Event:
Date
Jan 7, 2025
Time
9:30 AM
Microlearning Tips & Techniques on how to be an Active Listener module
Communication Skills - Micro

Tips & Techniques on how to be an Active Listener

This short 20 minute non interactive session will give you some great tips and ideas on how to be a better listener. You will understand...

Next Event:
Date
Jan 7, 2025
Time
10:00 AM
Microlearning Standing Office Yoga module
Mental Wellness - Micro

Standing Office Yoga

This short standing yoga practice offers a convenient metabolism boost that can be integrated into any part of your day. Throughout...

Next Event:
Date
Jan 7, 2025
Time
11:00 AM
Microlearning Virtual Leadership - Hints & Tips module
Leadership - Micro

Virtual Leadership - Hints & Tips

If you run a virtual team and need some ways to engage, ensure productivity and get the basics right, this whistle stop tour will provide...

Next Event:
Date
Jan 7, 2025
Time
11:30 AM
Workplace Readiness Communicating Effectively in the Corporate World module
Communication in the Workplace

Communicating Effectively in the Corporate World

In today's fast-paced and dynamic corporate environment, effective communication is a critical skill that can significantly impact...

Next Event:
Date
Jan 7, 2025
Time
12:30 PM
Mental Wellness Mental Health First Aid - Part 1 module
Protecting your Mental Wellbeing

Mental Health First Aid - Part 1

With mental wellness becoming a focused issue in a post pandemic world, this course will equip you with the knowledge to identify those...

Next Event:
Date
Jan 7, 2025
Time
2:00 PM
1 13 14 15 16 17 18 19 20 29