Learn the difference between bullying & harassment, how to recognise them and the specific laws that apply to each. We look at...
Do you find yourself wasting time trying to find an email within your inbox? On average a typical worker receives over 120 emails per...
Receiving feedback can be a gift, it can help us grow and develop, ensuring we reach our full potential. Actionable feedback can help...
This course highlights some of the latest exciting and innovative AI developments in the suite of Office 365 packages, where to find...
There are 168 hours in a week, so what are you going to do with them? This session will help you understand how to better manage your...
Adapting Customer Service to the Remote Environment - Part 2 continues to explore strategies for delivering exceptional customer support...
This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...
This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...
The stakeholder management process is critical as it is the lifeline to effective business relationships. Each stakeholder is...