Dealing with Challenging Customers - Part 2 expands on effective strategies for handling difficult interactions and resolving conflicts...
Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...
Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...
To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating...
During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...
Join this micro-session to learn more about body language, be better able to interpret what others are feeling and thinking and how...
An overview of the requirements and impact of Privacy and Electronic Communications Regulations (PECR)...
Conflict of Interest Legislation explores the legal frameworks and ethical principles governing conflicts of interest in various sectors....
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Anti-Money Laundering for SMEs educates small and medium-sized enterprises on detecting and preventing financial crimes. This course...
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