It is estimated that money laundering by criminals and terrorists costs the UK more than £100 billion a year – take this...
Self-management is a crucial component of Emotional Intelligence. Once we are aware of our own emotions and how they affect our behaviour...
The annual performance review is fast becoming a thing of the past: who wants to discuss work they did months ago?! This course...
Grief and loss are universal experiences that profoundly impact individuals emotionally, mentally, and spiritually. This webinar provides...
This 60-minute module will provide interesting, valuable information and insights into this important topic, relevant to those with...
Communication is an essential leadership skill. Learn how to build rapport, trust and tactfully manage delicate and sensitive situations...
This course highlights how mindset influences customer interactions. Participants explore how adopting a customer-centric mindset enhances...
If we don’t have engaged employees, it’s only time before it starts impacting company performance. This interactive session looks...
During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...