If we don’t have engaged employees, it’s only time before it starts impacting company performance. This interactive session looks...
During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...
Corruption globally amounts to over $1 trillion a year. Learn the impact of bribery and corruption, the four key offences under th...
Creating a high performing team sets an organisation up for success. Learn how to create this team and how to communicate with each...
Dealing with Challenging Customers - Part 2 expands on effective strategies for handling difficult interactions and resolving conflicts...
In this short 20-minute Micro Learning session we will look at some of the most useful Tips and Tricks for Microsoft Excel 365 including......
This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...
Have you ever tried to change a habit, negative thought, or emotional reaction and struggled to make that change stick? If you struggled...
This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...