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Customer Service Excellence - Page 2

23 results - Page 2 of 3

Customer Service Excellence Leading a Customer Service Team module
Customer Service Leadership

Leading a Customer Service Team

Leading a Customer Service Team focuses on equipping managers with essential skills to inspire and manage high-performing customer...

Next Event:
Date
Apr 8, 2025
Time
11:00 AM
Customer Service Excellence Managing and Meeting  Customers' Expectations module
Customer Operational Excellence

Managing and Meeting Customers' Expectations

Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...

Next Event:
Date
Apr 9, 2025
Time
12:30 PM
Customer Service Excellence Influencing Skills module
Customer Delivery Excellence

Influencing Skills

What are influencing skills and why are they so important? In this session, we will explore some of the misconceptions, the factors...

Next Event:
Date
Apr 10, 2025
Time
11:00 AM
Customer Service Excellence Understanding the Human Buying Psychology module
Customer Strategic Excellence

Understanding the Human Buying Psychology

This session sounds a little random, but underpins so much of how we engage with clients and prospects. This session helps you and...

Next Event:
Date
Apr 14, 2025
Time
2:00 PM
Customer Service Excellence Delivering Customer Service Excellence module
Customer Operational Excellence

Delivering Customer Service Excellence

How do we put the needs and requirements of a client first, ahead of anything and everything else? Helping you deliver excellence to...

Next Event:
Date
Apr 17, 2025
Time
3:30 PM
Customer Service Excellence Delivering a Superior After-Sales Experience module
Customer Strategic Excellence

Delivering a Superior After-Sales Experience

One of the best ways to define superior customer service is to understand that you must go above and beyond your customer expectations...

Next Event:
Date
Apr 22, 2025
Time
11:00 AM
Customer Service Excellence Adapting your Customer Service Skills to a Remote Environment module
Customer Operational Excellence

Adapting your Customer Service Skills to a Remote Environment

During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...

Customer Service Excellence Understanding Needs to Deliver Value module
Customer Delivery Excellence

Understanding Needs to Deliver Value

This session explores the importance of understanding the clients needs and how to use this information to deliver value and credibility...

Next Event:
Date
Apr 24, 2025
Time
3:30 PM
Customer Service Excellence Client Complaint Resolution - Part 1 module
Customer Strategic Excellence

Client Complaint Resolution - Part 1

Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...

Next Event:
Date
Apr 28, 2025
Time
11:00 AM