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Customer Service Excellence - Page 3

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Customer Service Excellence Adapting Customer Service to the Remote Environment: Part 2 module
Customer Operational Excellence

Adapting Customer Service to the Remote Environment: Part 2

Adapting Customer Service to the Remote Environment - Part 2 continues to explore strategies for delivering exceptional customer support...

Customer Service Excellence Effective Customer Meetings module
Customer Delivery Excellence

Effective Customer Meetings

A meeting can be highly productive, or a waste of valuable time. Gain the confidence and skills to plan and host an effective meeting,...

Next Event:
Date
Apr 30, 2025
Time
2:00 PM
Customer Service Excellence Client Complaint Resolution - Part 2 module
Customer Strategic Excellence

Client Complaint Resolution - Part 2

Customer Complaint Handling - Part 2 provides advanced strategies for effectively managing and resolving customer issues. Building...

Next Event:
Date
Apr 30, 2025
Time
5:00 PM
Customer Service Excellence How to Build Rapport and Trust in Relationships module
Customer Delivery Excellence

How to Build Rapport and Trust in Relationships

Trust is a foundation of everything we do. But, how do we build that trust among the teams, between the clients and people surrounding...

Next Event:
Date
Jun 5, 2025
Time
2:00 PM
Customer Service Excellence Understanding Style Awareness - Part 1 module
Customer Delivery Excellence

Understanding Style Awareness - Part 1

To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating...

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