Ever heard the phrase ‘don’t take my word for it’, how can you deliver this to your prospects and renewal clients?...
Register Interest
This session looks at methods to subtly qualify your decision maker to either genuinely be the 'sole yes person' or an influencer...
Register Interest
How do we demonstrate the value of our offering is better than either doing nothing, or that of our competition? This session gives...
Register Interest
If only our customers could be for life! But the reality is, since the moment your prospect turned in to a paying client, their assessment...
Register Interest
This session is 1 minute long. Closing is easy - just ask for the business... but the remaining 59 minutes is spent on the build up...
Register Interest
During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...
Register Interest
Adapting Customer Service to the Remote Environment - Part 2 continues to explore strategies for delivering exceptional customer support...
Register Interest
This session will build on the first: now we have the tools to create a solid project plan, how do we maintain "command and control"...
Register Interest
An in-depth analysis of common mistakes and oversights made by project managers. This module will get you to think about your own strengths...
Register Interest