This course highlights some of the latest exciting and innovative AI developments in the suite of Office 365 packages, where to find...
This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...
How do we make sure we get off on the right foot with each new interaction? Explore ways to build a strong relationship from the first...
Leading a Customer Service Team focuses on equipping managers with essential skills to inspire and manage high-performing customer...
This 20 minute course equips you with essential skills to nurture enduring connections with people from all walks of life. You'll learn...
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An overview of the requirements and impact of Privacy and Electronic Communications Regulations (PECR)...
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Target audience: All This course explores the importance of safeguarding sensitive information, including personal, business,...
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