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Mental Wellness Understanding and Overcoming Stress, Fear and Anxiety module
Stress Management

Understanding and Overcoming Stress, Fear and Anxiety

Stress is only a "bad" thing when it becomes disproportionate and misplaced. Understand the types of stress we experience,...

Next Event:
Date
May 22, 2025
Time
8:00 PM
Mental Wellness Change your Mindset and Achieve your Goals module
Protecting your Mental Wellbeing

Change your Mindset and Achieve your Goals

Do you have a mindset for success? Whether these goals are for business, home, family, or self-improvement, setting your mindset for...

Next Event:
Date
May 28, 2025
Time
9:30 AM
Mental Wellness Communication and Performance Management: Employees with Disclosed Mental Health Problems module
Mental Health Awareness for Managers

Communication and Performance Management: Employees with Disclosed Mental Health Problems

Equality is not treating everyone the same: it is treating everyone fairly. This module is designed specifically for managers: how...

Customer Service Excellence Importance of Mindset in Customer Relationship Management module
Customer Operational Excellence

Importance of Mindset in Customer Relationship Management

This course highlights how mindset influences customer interactions. Participants explore how adopting a customer-centric mindset enhances...

Mental Wellness Overcoming Uncertainty module
Protecting your Mental Wellbeing

Overcoming Uncertainty

In a world characterised by rapid change and unforeseen challenges, the ability to navigate uncertainty has become a crucial skill...

Next Event:
Date
Jun 3, 2025
Time
12:30 PM
Customer Service Excellence How to Build Rapport and Trust in Relationships module
Customer Delivery Excellence

How to Build Rapport and Trust in Relationships

Trust is a foundation of everything we do. But, how do we build that trust among the teams, between the clients and people surrounding...

Next Event:
Date
Jun 5, 2025
Time
2:00 PM
Customer Service Excellence Understanding Style Awareness - Part 1 module
Customer Delivery Excellence

Understanding Style Awareness - Part 1

To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating...

Next Event:
Date
Jun 6, 2025
Time
2:00 PM
Customer Service Excellence Understanding Style Awareness - Part 2 module
Customer Delivery Excellence

Understanding Style Awareness - Part 2

This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...

Next Event:
Date
Jun 12, 2025
Time
11:00 AM
Mental Wellness Mental Health and Me module
Protecting your Mental Wellbeing

Mental Health and Me

At any time across the world people are experiencing symptoms of Mental Health. Mental Health & Me is all about helping you to understand...

Next Event:
Date
Jun 13, 2025
Time
11:00 AM