Have you ever tried to change a habit, negative thought, or emotional reaction and struggled to make that change stick? If you struggled...
Dealing with Challenging Customers - Part 2 expands on effective strategies for handling difficult interactions and resolving conflicts...
For a new manager, the stresses and responsibilities can seem overwhelming. How can you balance the need for oversight, without stifling...
Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...
Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...
To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating...
This module will give you a clear understanding of what information you need to gather, the tools and structure to write a concise,...
During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...
At any time across the world people are experiencing symptoms of Mental Health. Mental Health & Me is all about helping you to understand...