Courses - Wakefield BID

23 results - Page 3 of 3

Customer Service Excellence Understanding Style Awareness - Part 1 module

Customer Delivery Excellence

To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating...

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Customer Service Excellence Understanding Style Awareness - Part 2 module

Customer Delivery Excellence

This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...

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Customer Service Excellence Stakeholder Management module

Customer Strategic Excellence

The stakeholder management process is critical as it is the lifeline to effective business relationships. Each stakeholder is...

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Customer Service Excellence Delivering an Exceptional Customer Service for Internal Stakeholders module

Customer Operational Excellence

Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...

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Customer Service Excellence Importance of Mindset in Customer Relationship Management module

Customer Operational Excellence

This course highlights how mindset influences customer interactions. Participants explore how adopting a customer-centric mindset enhances...

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