Dealing with Challenging Customers - Part 2 expands on effective strategies for handling difficult interactions and resolving conflicts...
Unconscious bias occurs when an individual is unaware of a prejudice. Join this 60-minute webinar to discover how unconscious bias...
This webinar sheds light on common cognitive distortions and biased thought patterns that can hinder clear thinking and decision-making....
Tips for Microsoft Excel including how to apply layout changes, how to set and clear a print area and visualising data using a heat...
This session sounds a little random, but underpins so much of how we engage with clients and prospects. This session helps you and...
On average a typical worker could receive up to 120 emails every day! Join this 20-minute webinar where you will learn some top tips...
A low impact workout for you to increase your calories burnt and boost your metabolism. No jumping or floor work, making it perfect...
Communication is an essential leadership skill. Learn how to build rapport, trust and tactfully manage delicate and sensitive situations...
Being a great leader, is doing what’s right for the business and its people. During this session we explore the need of balancing...