"The Relaxation and Stress Reduction Workbook" is a self-help book written by Martha Davis, Elizabeth Robbins Eshelman, and Matthew McKay. The book is designed to help readers manage stress and anxiety through a variety of techniques and exercises.
"Good to Great: Why Some Companies Make the Leap and Others Don't" is a book by Jim Collins that explores the key factors that separate successful companies from those that struggle to achieve long-term success. Collins and his team of researchers studied a wide range of companies over a period of five years, analysing their financial performance and leadership practices to identify the characteristics that set the great companies apart.
"The Art of Crossing Cultures" by Craig Storti is a seminal guide on navigating the complexities of intercultural interactions. The book addresses the challenges and intricacies of living and working in a foreign culture, providing readers with practical strategies for adapting and thriving in new cultural environments. Storti, an expert in intercultural communications, draws on his extensive experience to offer insights that are both enlightening and actionable.
The Disney Way: Harnessing the Management Secrets of Disney in Your Company is a book by Bill Capodagli and Lynn Jackson that explores the business practices and management principles that have made The Walt Disney Company so successful. One of the key elements of The Disney Way is the concept of putting yourself in the customer's shoes. This idea involves understanding the customer's perspective and taking steps to ensure that their experience is as positive as possible. Disney is known for its exceptional customer service and attention to detail, and the authors suggest that this is in large part due to the company's commitment to putting itself in the customer's shoes.
Surrounded by Idiots by Thomas Erikson is a book about understanding different communication and behavioural styles, and how to communicate effectively with people who have different styles than your own. Erikson presents his ideas using the DISC model, which categorizes people into four different communication styles: Dominant, Influencing, Steady, and Conscientious.
Hiring for Attitude: A Revolutionary Approach to Recruiting and Selecting People with Both Tremendous Skills and Superb Attitude by Mark Murphy introduces a unique approach to hiring that goes beyond skills and focuses on assessing candidates' attitudes and cultural fit. Murphy argues that hiring individuals with the right attitude is essential for long-term success and offers practical strategies for identifying and selecting candidates with the desired attitude.