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Microlearning Guided Meditation - Meditation I can't Meditate! module
Mental Wellness - Micro

Guided Meditation - Meditation I can't Meditate!

For lots of people taking time out for themselves and practising mindfulness or meditation is easy, for others not so much, it can...

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Date
May 14, 2025
Time
2:30 PM
Mental Wellness Overcoming Uncertainty module
Protecting your Mental Wellbeing

Overcoming Uncertainty

In a world characterised by rapid change and unforeseen challenges, the ability to navigate uncertainty has become a crucial skill...

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Date
Jun 3, 2025
Time
12:30 PM
Customer Service Excellence How to Build Rapport and Trust in Relationships module
Customer Delivery Excellence

How to Build Rapport and Trust in Relationships

Trust is a foundation of everything we do. But, how do we build that trust among the teams, between the clients and people surrounding...

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Date
Jun 5, 2025
Time
2:00 PM
Customer Service Excellence Understanding Style Awareness - Part 1 module
Customer Delivery Excellence

Understanding Style Awareness - Part 1

To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating...

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Customer Service Excellence Understanding Style Awareness - Part 2 module
Customer Delivery Excellence

Understanding Style Awareness - Part 2

This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...

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Customer Service Excellence Importance of Mindset in Customer Relationship Management module
Customer Operational Excellence

Importance of Mindset in Customer Relationship Management

This course highlights how mindset influences customer interactions. Participants explore how adopting a customer-centric mindset enhances...

Mental Wellness Understanding and Looking after your Mental Health module
Mental Health Awareness for Managers

Understanding and Looking after your Mental Health

In a 2020 study, 67% of managers felt that their organisation did not provide any or enough mental health support: how can we create...

Mental Wellness An Introduction to Mindfulness module
Protecting your Mental Wellbeing

An Introduction to Mindfulness

Mindfulness is the human ability to be fully present and in the moment. way to slow down your racing mind and help you let go of negative...

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Mental Wellness Common Mental Health Problems and how to look after your Mental Health module
Protecting your Mental Wellbeing

Common Mental Health Problems and how to look after your Mental Health

Would you be able to recognise the signs and symptoms if you or one of your co-workers was suffering with a mental health condition?...