Living the values of your organisation: this session looks at how to lead by example; by taking responsibility for yourself and understanding the importance of being self-aware. Objective: ...
Creating a truly inclusive workplace requires active engagement from everyone. This training course is designed to empower individuals at all levels to become effective bystanders for diversity and inclusion...
Leading a Customer Service Team focuses on equipping managers with essential skills to inspire and manage high-performing customer service teams. This course covers strategic leadership principles, effective...
Bullying in the Workplace: The Complete Guide to Dealing with Bullying in the Workplace, Bullying Prevention and Intervention by Cathy Hunt is a comprehensive book that explores the pervasive issue of workplace bullying and provides valuable insights and strategies for individuals and organisations to address and combat this problem. With a focus on both prevention and intervention, Hunt offers a wealth of information and practical advice to create a healthier and more respectful work environment.
The Workplace Bullying Handbook: How to Identify, Prevent, and Stop a Workplace Bully by Paul Pelletier is a comprehensive guide that provides invaluable insights and practical strategies for addressing and eliminating workplace bullying. Pelletier, an expert in workplace bullying, offers a step-by-step approach to help individuals and organisations recognise, prevent, and effectively respond to this pervasive issue.