How to communicate effectively & clearly within different cultures. Tips and techniques as well as etiquette to help employees...
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This session has been designed to help you have a better understanding of your relationship with yourself and others. It will help...
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Self-management is a crucial component of Emotional Intelligence. Once we are aware of our own emotions and how they affect our behaviour...
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During this session you will learn why feedback is so important to the individual and the organisation; explore ways to give and receive...
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Join this module to learn about the 4 elements of ONE service; Identify the needs and wants of your customer and learn how to recognise...
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Safeguarding in the Workplace Safeguarding statement that should be known by all. It is the practice of ensuring that vulnerable people...
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Join to listen and watch a roleplay demonstration of how to conduct an interview using the S.T.A.R competency model. A fair and consistent...
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Join to listen and watch a roleplay demonstration of how to effectively question clients, understand their needs and become their...
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Join to listen and watch a roleplay demonstration of how to have an effective coaching conversation with your employee, a sought-after...
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