There are 168 hours in a week, so what are you going to do with them? This session will help you understand how to better manage your...
How do we make sure we get off on the right foot with each new interaction? Explore ways to build a strong relationship from the first...
Remote working has many benefits, but also has it's challenges. How can you enjoy the extra time that you would be commuting whilst...
Effective communication is an essential component of human relationships. We spend so much time communicating via email, so this...
This course provides a comprehensive overview of the General Data Protection Regulation (GDPR), covering its purpose, key compliance...
This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...
Leading a Customer Service Team focuses on equipping managers with essential skills to inspire and manage high-performing customer...
Learn the difference between bullying & harassment, how to recognise them and the specific laws that apply to each. We look at...
This 20 minute course equips you with essential skills to nurture enduring connections with people from all walks of life. You'll learn...