"Project Management: A Systems Approach to Planning, Scheduling, and Controlling" by Harold Kerzner is a comprehensive guide to project management, providing a detailed overview of the key concepts, principles, and techniques involved in managing projects effectively. The book covers all aspects of project management, from planning and scheduling to budgeting and risk management, making it an indispensable resource for project managers of all experience levels.
The Disney Way: Harnessing the Management Secrets of Disney in Your Company is a book by Bill Capodagli and Lynn Jackson that explores the business practices and management principles that have made The Walt Disney Company so successful. One of the key elements of The Disney Way is the concept of putting yourself in the customer's shoes. This idea involves understanding the customer's perspective and taking steps to ensure that their experience is as positive as possible. Disney is known for its exceptional customer service and attention to detail, and the authors suggest that this is in large part due to the company's commitment to putting itself in the customer's shoes.
Hiring for Attitude: A Revolutionary Approach to Recruiting and Selecting People with Both Tremendous Skills and Superb Attitude by Mark Murphy introduces a unique approach to hiring that goes beyond skills and focuses on assessing candidates' attitudes and cultural fit. Murphy argues that hiring individuals with the right attitude is essential for long-term success and offers practical strategies for identifying and selecting candidates with the desired attitude.
"Conscious Inclusion" by Catherine Garrod explores the imperative of fostering diversity and inclusivity within organisations to achieve greater success and innovation. Garrod, drawing from her extensive experience in organisational development and diversity training, provides actionable strategies and insights for cultivating inclusive workplaces where all individuals feel valued and empowered.
Predictably Irrational: The Hidden Forces That Shape Our Decisions by Dan Ariely is a captivating exploration of the irrational behaviours that influence our decision-making processes. Drawing on numerous experiments and research studies, Ariely reveals the hidden factors that drive our choices and challenges the assumption of human rationality in economic decision-making.
Sweaty Palms: The Neglected Art of Being Interviewed by H. Anthony Medley is a comprehensive guide to preparing for and succeeding in job interviews. The book covers a range of topics, from understanding the interview process to making a positive first impression, and provides practical advice on how to handle nerves, difficult interviewers, and tricky questions.