Manage Up!: The Ultimate Guide to Managing Your Manager by Jacqueline Ross is a comprehensive guide that provides practical strategies for successfully managing the relationship with your manager and maximising your professional growth. Drawing on her extensive experience in leadership development and coaching, Ross offers valuable insights, tips, and techniques for building a productive and collaborative partnership with your manager.
"Leading the Customer Experience" by Sarah Cook is a comprehensive guide for organisations aiming to deliver exceptional customer service and create long-lasting customer loyalty. Cook emphasises that in today’s highly competitive market, providing an outstanding customer experience (CX) is not just a differentiator but a necessity for businesses to thrive.
"Interview Like Yourself...No, Really!: Follow Your Strengths and Skills to Get the Job" by Jezra Kaye is a practical guide to interviewing that explains the importance of being true to oneself and leveraging one's unique strengths and skills to stand out from the competition.
"Anti-Money Laundering in a Nutshell: Awareness and Compliance for Financial Personnel and Business Managers" by Kevin Sullivan is a comprehensive guide that provides a practical understanding of the fundamentals of Anti-Money Laundering (AML) laws and regulations. The book is designed to help financial professionals, business managers, and other stakeholders gain an understanding of the risks, compliance obligations, and best practices associated with AML.
"Project Stakeholder Management" by Pernille Eskerod and Anna Lund Jepsen is a comprehensive guide that focuses on the importance of stakeholder management in project success. The book provides a detailed exploration of stakeholder theory and its practical application in project management, offering strategies, tools, and techniques for identifying, analysing, and engaging stakeholders effectively throughout the project lifecycle.
Personal Branding for Dummies by Susan Chritton is a comprehensive guide that demystifies the concept of personal branding and provides practical advice for individuals looking to develop and enhance their personal brand. The book offers step-by-step instructions, actionable strategies, and real-life examples to help readers understand the importance of personal branding and how to effectively communicate their unique value to the world.